Author Archives: Glyn Smith

Derby Service Jam @ Derby QUAD 26th-28th February 2016

Following on from the January 2016 Geekspeak, below is some information regarding the upcoming RamJam.

Link to sign up:

Link to homepage:

Global Service jam website:


You may have seen the speaker Jean Mutton presenting about Service Design and the Derby RamJam in our January event.

If not here are the full details to the FREE weekend held in Derby where anyone can learn about Service Design and work as part of a global event with groups around the world.

What is the Global Service Jam?

One weekend each year, people who are interested in applying design techniques to services and improving customer experience meet Derby, in a spirit of experimentation, innovation, co-operation and friendly competition to develop and prototype a completely new service.

How does it work?

Teams have less than 48 hours to create this new service inspired by a shared SECRET theme. At the end of the weekend, their collection of brand new services will be published to the world.

You’ll be working with people you might never have met before, bouncing ideas off one another and building on what bounces back. And it’s not just talking – you are here to turn your ideas into a concrete design, prototype and plan of action which you or somebody else might want to make real. Can you prototype and plan it in a way that someone could go out and make it real, knowing what resources they would need, what they should do, and who they should talk to?

– Do I need to bring anything? No – just your good self!
– Do I need to know anything about Service Design? No – that is what the weekend is all about
– Who will be there? People like you – with an interest in how to change the world and make things better!

Derby Service Jam on social:

If you have any more questions please email

Hope to see you soon

Derby Service Jam Team.